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Topic: General
General
What is the Best Time To Visit the Kentucky Bourbon Trail®?
It is always a great time to visit Kentucky and the Kentucky Bourbon Trail!
Where do tours depart from?
All public tours depart from the Omni Hotel in Downtown Louisville at 210 W Liberty Street. We recommend parking in the Omni Parking Garage, or the Starks Garage, both of which are across the street from the Omni Hotel. *Secrets of Bluegrass Chefs takes places at the Kitchen Theater at Paristown Cafe located at 731 Brent St. Louisville, KY. Guests are responsible for their own transportation to Secrets of Bluegrass Chefs.
How much walking is involved on a ticketed bourbon tour?
A ticketed Kentucky Bourbon Tour typically involves a moderate amount of walking, though the distance and intensity can vary depending on the distillery and the specific tour you choose. On average, you can expect walking through the distillery grounds, in and around the inside facilities as well as to and from the tasting areas.
What is included on a ticketed bourbon tour?
All ticketed Kentucky Bourbon Tours include a seat on one of Mint Julep's comfortable tour busses, three distillery stops including tours, tastings and an authentic bourbon experience, along with a lunch at one of Kentucky's local restaurants.
Transportation
Where is the pickup location?
When arranging transportation services, our drivers will pick up and drop off the guests at their desired location.
What type of transportation services does the company provide?
At Mint Julep Experiences, we provide transportation services for a variety of different occasions. Whether for a business trip, Corporate Event, Corporate Travel or Sporting Events or other unique experiences anywhere within Kentucky and Tennessee.
Itinerary
How do I create a Custom Itinerary?
Mint Julep Experiences has a team of Customer Experience Coordinators who will work with the customer on a one-on-one basis to create a custom experience. Please call us at 502-583-1433, email us at info@mintjuleptours.com or submit an inquiry through our website and one of our Customer Experience Coordinators will reach out to you directly.
payments
What are the Payment Terms for Public Tours?
All reservations are to be paid for at the time of booking. Once tour reservations are confirmed, reservations cannot be refunded. Tickets are only valid for the date purchased. Please contact us for further questions related to your tour. If your tour is affected for any reason i.e. travel restrictions, government prohibition, distillery closures, etc., you will receive a full credit voucher to use within 1 year from your tour date.
What are the Payment Terms for Custom Tours?
For Custom Tours, transportation is paid for at the time of booking. Within ten (10) business days of your trip, admissions, food, and any other items that have been prearranged will be billed to the Credit Card on file. During the experience, f there are additional items charged or the tour exceeds the maximum time allotted, an additional charge will be issued after the tour concludes. If your tour is affected for any reason i.e. travel restrictions, government prohibition, distillery closures, etc., you will receive a full credit voucher to use within 1 year from your tour date.
How can I pay for my trip?
Mint Julep Experiences processes all major Credit Cards including Visa, MasterCard and American Express.
Didn't you find what you were looking for? Feel free to reach out to our team.