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Topic: General
general
How do I book a tour?
Any of our public Nashville tours can be booked online. For a custom experience or private booking, please fill out our Request Custom Tour form or call 615-436-0187. Experiences are available 7 days a week.
What's included in a Nashville tour with Mint Julep Experiences?
Each Tennessee whiskey adventure or Nashville tour includes transportation to all destinations in a Mint Julep vehicle. All distillery admissions for the day and tastings at each location are included if booking a whisky-related tour. A southern-inspired lunch is also included on some public tours. If you would like to purchase alcohol at lunch or any souvenirs or bottles to take home, that is not included. Gratuity for your tour leader is always appreciated. We will provide a cooler with ice and bottled water within the vehicle for your use.
What is included on a ticketed tours?
All ticketed tours include a seat on one of our comfortable busses along with admissions tickets to selected venues. Please review each of our unique tours under the distinct booking for additional information about your specific tour.
What will I learn from my tour guide?
Our staff of enthusiastic and experienced tour leaders and drivers will be your guide to Tennessee. If you are on a whiskey tour, your tour leader will share history and fun facts for most of the time you are on the bus. We fill in the blanks between what you learn at each distillery stop and expand upon tour facts. He or she can answer any questions you have along the way.
Can I buy a ticket the day of a tour?
In some cases, we can accommodate same-day requests. If you see a tour online that is less than 24 hours away, you can call 615-436-0187 to ask about availability. We have an on-call employee outside of business hours that may be able to find you a seat but there is no guarantee.
If a tour is sold out, is there a wait list?
Yes. If your preferred tour is sold out, please call 615-436-0187 if you would like to be added to our waitlist. Cancellations are rare but in some cases, we will add an additional tour bus that day for you to join.
Can I bring alcohol on the tour bus?
Yes! Mint Julep guests may bring a cooler (12×12 or smaller) with snacks and beverages. You must be 21 years of age to consume alcohol. Travelers are encouraged to drink responsibly. A cooler with ice and bottled water are provided on all Mint Julep experiences.
Do I have to drink on a tour?
No! Many guests chose to enjoy the history and craftsmanship of American whiskey without ever tasting a drop. Every guest comes away with a newfound appreciation of the spirit and the state of Tennessee whether they chose to drink or not.
What is your cancellation policy?
Our tours are non-refundable. In rare cases, we may allow you to rebook your tour on a new date due to extreme circumstances. To request a change to your booking, call 615-436-0187.
Are there age restrictions on whiskey tours?
For ticketed experiences through Mint Julep, guests must be 18 years of age or older. To legally drink in Tennessee, you must be 21 years of age with a valid form of identification. Underage guests or guests without ID will not be permitted to drink on a Mint Julep bus or at a distillery. However, most distilleries allow underage guests to tour without tasting spirits. Tour price remains the same if you drink alcohol or abstain.
Do you offer gift certificates?
Yes! You can purchase a gift certificate by calling 615-436-0187. Gifts can be made in any amount or for any tour. If you need help choosing a dollar amount or ordering, just call.
transportation
What type of transportation services does the company provide?
At Mint Julep Experiences, we provide transportation services for a variety of different occasions. Whether for a business trip, Corporate Event, Corporate Travel or Sporting Events or other unique experiences anywhere within Kentucky and Tennessee.
What kind of vehicles do you use for tours?
Most tours travel in one of our comfortable 14-passenger or 22-passenger buses.
payments
Should I tip my tour guide?
Gratuity is always appreciated. It is up to you if you’d like to show any extra appreciation to your guide or driver.
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